# Accessibility statement

> Complete Home Inspections’ accessibility statement: our WCAG 2.1 AA target, how the site is built and checked, and how to report a barrier or ask for help.

Canonical: https://chi.canadianwebmaster.ca/accessibility
Last updated: 2026-11-10

We want everyone to be able to use this website. Our target is WCAG 2.1 Level AA.

Complete Home Inspections is committed to making this website usable by as many people as possible, including people who use assistive technology. Our target is the **Web Content Accessibility Guidelines (WCAG) 2.1, Level AA**.

## What we have done

- Semantic HTML, a logical heading structure and a skip link on every page.
- A visible label on every form field, with errors described in text.
- Colour contrast that meets Level AA, and a focus indicator that is always visible.
- Text descriptions for the photos from Jim’s inspections.
- Pages that work with a keyboard alone and at 200 percent zoom.
- No accessibility overlay widgets.

## Where we may fall short

We keep working on the site, and some pages or features may not yet meet the standard. Inspection reports are produced in a separate reporting tool; if a report is hard for you to use, tell us and we will go through it with you by phone or provide the information another way.

## Feedback and other formats

If you find a barrier, or need any content in a different format, email chi-1@bell.net or call 519-550-4998. Jim is available 7 days a week.

You can also [book an inspection](https://chi.canadianwebmaster.ca/quote) by phone if the online form is hard to use.